If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally. Video: Force a shutdown and restart your Surface https://www.microsoft.com/en-us/videoplayer/embed/RE4EIYM?pid=ocpVideo1-innerdiv-oneplayer&jsapi=true&postJsllMsg=true&maskLevel=20&reporting=true&market=en-us Note: This video is available in English Read More
How to Fix GlobalProtect Gateway Certificate Error
SymptomWhen trying to connect GlobalProtect to the Palo Alto Networks firewall, it is successfully connecting to the portal, but gives a certificate error when it tries to connect to the gateway. When using older versions of the agent it connects without issue. Environment Pan-Os Global Protect Cause This issue might be caused by a new check Read More
How to Generate a CSR (Certificate Signing Request) & Import the Signed Certificate in Palo Alto
Environment PAN-OS 7.1 and above. Palo Alto Firewall. Resolution PAN-OS includes a feature to create a Certificate Signing Request (CSR). This feature can create a Certificate Signing Request (CSR) for sending to a public third-party Certificate Authority like Verisign, Globalsign, Entrust, and so on… Steps Generate the CSR Go to Device > Certificate Management > Certificates. Read More
How to Configure Meraki WPA2-Enterprise with Google Auth
This document outlines the steps you will need to take to configure your Meraki wireless network for WPA2-Enterprise encryption with 802.1X authentication against your Google Apps domain. With this feature, your users will be able to use their Google Apps credentials to access your secure wireless network. Supported Operating Systems EAP-TTLS/PAP is required on client Read More
How to Deploy Adobe Acrobat Pro with Intune (Acrobat Pro Only)
A company I’m working with requested an Intune deployment of Adobe Acrobat Pro DC to users on machines running Windows 10 or 11. I wasn’t able to find great documentation about how to deploy this using Intune, so I wanted to write all of this down. There are some guides going around about MSP transforms, Read More
How to Remove a Saved Account From Microsoft Teams Desktop
Please follow these steps to remove all MS Teams credentials.Step 1– Go to Windows settings > Accounts >– Select “Access Work and School” > Select old work account > Click Disconnect– Sign out and Sign in again. Go to “Email & App account” > Click on old work account and Remove Step 2:– Click Windows Read More