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How to Force a Shutdown and Restart your Microsoft Surface

If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally.  Video: Force a shutdown and restart your Surface https://www.microsoft.com/en-us/videoplayer/embed/RE4EIYM?pid=ocpVideo1-innerdiv-oneplayer&jsapi=true&postJsllMsg=true&maskLevel=20&reporting=true&market=en-us Note: This video is available in English Read More