For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives. Surface will try to boot from any other connected USB devices. Here’s how to boot from a USB. Shut down your Surface. Insert the bootable USB drive Read More
Category: Surface
How to Reset Your Microsoft Surface Without Log into Windows
You can get to the reset option by restarting your Surface from the sign-in screen. Here’s how: On your keyboard, press the Windows logo key + L. If you need to, dismiss the lock screen. Hold the Shift key down while you select Power > Restart in the lower-right corner of the screen. After your Surface restarts to the Choose an option screen, select Troubleshoot > Reset Read More
How to Force a Shutdown and Restart your Microsoft Surface
If your Surface stops responding, or hangs, use the following methods to force a shutdown, and then restart. Be aware, though, that whenever possible, you should shut down your Surface in the normal manner. See Surface power states for ways to do this normally. Video: Force a shutdown and restart your Surface https://www.microsoft.com/en-us/videoplayer/embed/RE4EIYM?pid=ocpVideo1-innerdiv-oneplayer&jsapi=true&postJsllMsg=true&maskLevel=20&reporting=true&market=en-us Note: This video is available in English Read More