{"id":5011,"date":"2024-02-05T12:47:13","date_gmt":"2024-02-05T20:47:13","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=5011"},"modified":"2024-02-05T12:47:54","modified_gmt":"2024-02-05T20:47:54","slug":"how-to-fix-remote-desktop-web-client-cannot-connect-to-azure-virtual-desktop","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=5011","title":{"rendered":"How to Fix Remote Desktop Web Client Cannot Connect to Azure Virtual Desktop"},"content":{"rendered":"\n<p>If you can&#8217;t sign in and keep receiving an error message that says your credentials are incorrect, first make sure you&#8217;re using the right credentials. If you keep seeing error messages, check to make sure you&#8217;ve fulfilled the following requirements:<\/p>\n\n\n\n<p>1, Have you assigned the&nbsp;<strong>Virtual Machine User Login<\/strong>&nbsp;role-based access control (RBAC) permission to the virtual machine (VM) or resource group for each user?<\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"586\" src=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-1024x586.png\" alt=\"\" class=\"wp-image-5012\" srcset=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-1024x586.png 1024w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-300x172.png 300w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-768x439.png 768w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-128x72.png 128w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image.png 1329w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>2, Does your Conditional Access policy exclude multifactor authentication requirements for the&nbsp;<strong>Azure Windows VM sign-in<\/strong>&nbsp;cloud application?<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"658\" height=\"757\" src=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-2.png\" alt=\"\" class=\"wp-image-5014\" srcset=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-2.png 658w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-2-261x300.png 261w\" sizes=\"(max-width: 658px) 100vw, 658px\" \/><\/figure>\n\n\n\n<p>3. Have you add the Azure users to the remote machine local group &#8211; Remote Desktop Users&#8221; ?<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"634\" src=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-3-1024x634.png\" alt=\"\" class=\"wp-image-5015\" srcset=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-3-1024x634.png 1024w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-3-300x186.png 300w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-3-768x475.png 768w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-3.png 1335w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"564\" height=\"385\" src=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-5.png\" alt=\"\" class=\"wp-image-5017\" srcset=\"https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-5.png 564w, https:\/\/SUMMALAI.COM\/wp-content\/uploads\/2024\/02\/image-5-300x205.png 300w\" sizes=\"(max-width: 564px) 100vw, 564px\" \/><\/figure>\n\n\n\n<p>Type the following command and hit Enter. Replace the \u201c<em>abc@xyz.com<\/em>\u201d with the actual user UPN you want to add to Remote Desktop Users group.<\/p>\n\n\n\n<p><code>net localgroup \"Remote Desktop Users\" \"AzureAD\\abc@xyz.com\" \/add<\/code><\/p>\n\n\n\n<p>4, Have you updated Service Principal?<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/graph\/api\/remotedesktopsecurityconfiguration-update?view=graph-rest-1.0&amp;tabs=http\" target=\"_blank\" rel=\"noopener\" title=\"\">https:\/\/learn.microsoft.com\/en-us\/graph\/api\/remotedesktopsecurityconfiguration-update?view=graph-rest-1.0&amp;tabs=http<\/a><\/p>\n\n\n\n<p>5, Have you set up the &#8220;Target Device Group&#8221;?<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/graph\/api\/remotedesktopsecurityconfiguration-post-targetdevicegroups?view=graph-rest-1.0&amp;tabs=http\">https:\/\/learn.microsoft.com\/en-us\/graph\/api\/remotedesktopsecurityconfiguration-post-targetdevicegroups?view=graph-rest-1.0&amp;tabs=http<\/a><\/p>\n\n\n\n<p>6, Have our configured the SSO?<\/p>\n\n\n\n<p><a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/virtual-desktop\/configure-single-sign-on#allow-active-directory-domain-administrator-accounts-to-connect\">https:\/\/learn.microsoft.com\/en-us\/azure\/virtual-desktop\/configure-single-sign-on#allow-active-directory-domain-administrator-accounts-to-connect<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>You should be good to go now if you have done all above 6 steps.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you can&#8217;t sign in and keep receiving an error message that says your credentials are incorrect, first make sure you&#8217;re using the right credentials. If you keep seeing error messages, check to make sure you&#8217;ve fulfilled the following requirements: 1, Have you assigned the&nbsp;Virtual Machine User Login&nbsp;role-based access control (RBAC) permission to the virtual <a class=\"read-more\" href=\"https:\/\/SUMMALAI.COM\/?p=5011\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1249,238,239,10],"tags":[1756],"class_list":["post-5011","post","type-post","status-publish","format-standard","hentry","category-azure-microsoft","category-cloud","category-azure","category-microsoft","tag-remote-desktop-web-client-cannot-connect-to-azure-virtual-desktop"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/5011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5011"}],"version-history":[{"count":2,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/5011\/revisions"}],"predecessor-version":[{"id":5019,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/5011\/revisions\/5019"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}