{"id":4967,"date":"2023-12-14T08:57:15","date_gmt":"2023-12-14T16:57:15","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=4967"},"modified":"2023-12-14T08:57:17","modified_gmt":"2023-12-14T16:57:17","slug":"how-to-create-a-policy-to-force-reboot-computers-in-atera","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=4967","title":{"rendered":"How to Create A Policy to Force Reboot Computers in Atera"},"content":{"rendered":"\n<p>Configuration policies will be immediately applied to the associated agents when created (or saved). They will also be reapplied every 12 hours to ensure compliance across your end-user devices.<\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Full admin access is required to create and assign policies to Customers, Folders, and Agents.<\/li><li>Technicians can assign policies to individual Agents only, as long as they have the required permissions for that customer.<\/li><\/ul>\n\n\n\n<p>1. From&nbsp;<em>Admin<\/em>&nbsp;(on the sidebar), click&nbsp;<strong>Configuration Policies<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5862546491164\" alt=\"Click_Configuration_Policies_-_MSP_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>The&nbsp;<em>Configuration Policies<\/em>&nbsp;page appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5861813371420\" alt=\"Configuration_Policy_empty_state_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>2. Click&nbsp;<strong>New policy<\/strong>. The&nbsp;<em>Create New Policy<\/em>&nbsp;page appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/8675021515420\" alt=\"Enter_name_and_description_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>3. Give your new policy a name and description.<\/p>\n\n\n\n<p>4. Toggle on your preferred configuration(s).<br><strong>Note:<\/strong>&nbsp;More configurations coming soon!<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/8674923193372\" alt=\"Set_up_config_policies_-_EN_.jpg\"\/><\/figure>\n\n\n\n<p>5. Configure the policy.<\/p>\n\n\n\n<p>6.&nbsp;<a href=\"https:\/\/support.atera.com\/hc\/en-us\/articles\/5499199743388-Set-up-Configuration-Policies#AssignPolicy\">Assign the policy<\/a>&nbsp;(you can also do this later).<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/8674910765468\" alt=\"Click_Create_to_save_policy_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>7. Click&nbsp;<strong>Create<\/strong>&nbsp;(top right of the page).<\/p>\n\n\n\n<p>Your configuration policy is saved. See the&nbsp;<em>Activity Log<\/em>&nbsp;(<em>Admin<\/em>&nbsp;&gt;&nbsp;<em>Activity Log<\/em>) for more details.<strong><a><\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h_01HEEWPYV34H3MW863S1N7FJJY\">Assign A Policy<\/h2>\n\n\n\n<p>You can assign policies for Customers, Folders, and Agents.<a><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01HEEWPYV3KVFM9A71BBNX2W6Y\">Assign At Customer Level<\/h3>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>All unassigned folders and devices under the customer will inherit the policy.<\/li><li>You can assign only one policy per customer.<\/li><\/ul>\n\n\n\n<p><strong>To assign a policy to a Customer:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;<a href=\"https:\/\/support.atera.com\/hc\/en-us\/articles\/5499199743388-Set-up-Configuration-Policies#CreatePolicy\">Create the policy<\/a><\/p>\n\n\n\n<p>2. Under&nbsp;<em>Policy Assignment<\/em>, select the&nbsp;<em>Customers<\/em>&nbsp;tab.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5862580285084\" alt=\"Assign_Policy_to_Customer_-_MSP_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>3. Select your customer(s) from the dropdown list.<\/p>\n\n\n\n<p>4. Click&nbsp;<strong>Add<\/strong>.<\/p>\n\n\n\n<p>5. Go to the top right of the page and click&nbsp;<strong>Save<\/strong>.<\/p>\n\n\n\n<p>Your customer(s) will appear under&nbsp;<em>Assigned customers&nbsp;<\/em>and the policy will be immediately applied to all associated and inherited agents.<a><\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01HEEWPYV3MHPF7GRZB6SK080J\">Assign At Folder Level<\/h3>\n\n\n\n<p><strong>Note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A policy assigned to a Folder will override any assigned to the parent Customer.<\/li><li>All unassigned devices within the folder will inherit the policy.<\/li><li>You can assign only one policy per folder.<\/li><\/ul>\n\n\n\n<p><strong>To assign a policy to a Folder:<\/strong><\/p>\n\n\n\n<p>1.&nbsp;<a href=\"https:\/\/support.atera.com\/hc\/en-us\/articles\/5499199743388-Set-up-Configuration-Policies#CreatePolicy\">Create the policy<\/a><\/p>\n\n\n\n<p>2. Under&nbsp;<em>Policy Assignment<\/em>, select&nbsp;the&nbsp;<em>Folders<\/em>&nbsp;tab:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5862583079196\" alt=\"Assign_Policy_to_Folder_-_MSP_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>3. Select your customer from the dropdown list.<\/p>\n\n\n\n<p>4. Select your folder(s) from the dropdown list.<\/p>\n\n\n\n<p>5. Click&nbsp;<strong>Add<\/strong>.<\/p>\n\n\n\n<p>6. Go to the top right of the page and click&nbsp;<strong>Save<\/strong>.<\/p>\n\n\n\n<p>Your folder(s) will appear under&nbsp;<em>Assigned folders&nbsp;<\/em>and the policy will be immediately applied to all associated and inherited agents.<strong><a><\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h_01HEEWPYV3PFYXJM1MP5YFC865\">Assign At Agent Level<\/h3>\n\n\n\n<p>After creating a configuration policy, you can assign policies to individual agents from within the Agent Console. Once assigned, they can be viewed from within the configuration policy.<br><strong>Note:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>A policy assigned to an Agent will override any assigned to the parent Folder and\/or Customer.<\/li><li>You can assign only one policy per Agent.<\/li><\/ul>\n\n\n\n<p><strong>To assign a policy to an Agent:<\/strong><\/p>\n\n\n\n<p>1. From&nbsp;<em>Devices<\/em>&nbsp;(on the sidebar), select your device.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5871049929628\" alt=\"Devices_page_-_MSP_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>The&nbsp;<em>Agent Console<\/em>&nbsp;appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5871047256860\" alt=\"From_Agent_Console__click_Manage_-_MSP_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>2. Click&nbsp;<strong>Manage<\/strong>, next to&nbsp;<em>Configuration Policy<\/em>, under&nbsp;<em>Profiles<\/em>&nbsp;(right side of the page).<br>The&nbsp;<em>Assign Configuration Policy<\/em>&nbsp;window appears.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/support.atera.com\/hc\/article_attachments\/5871051571356\" alt=\"Assign_Configuration_Policy_window_-_EN.jpg\"\/><\/figure>\n\n\n\n<p>3. Select a policy to manage the device.<\/p>\n\n\n\n<p>4. Click&nbsp;<strong>Assign<\/strong>.<\/p>\n\n\n\n<p>The policy is assigned to the device.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Ref: <a href=\"https:\/\/support.atera.com\/hc\/en-us\/articles\/5499199743388-Set-up-Configuration-Policies\">Set up configuration policies \u2013 Atera Support<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Configuration policies will be immediately applied to the associated agents when created (or saved). They will also be reapplied every 12 hours to ensure compliance across your end-user devices. Note:&nbsp; Full admin access is required to create and assign policies to Customers, Folders, and Agents. Technicians can assign policies to individual Agents only, as long <a class=\"read-more\" href=\"https:\/\/SUMMALAI.COM\/?p=4967\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1728,10,11],"tags":[],"class_list":["post-4967","post","type-post","status-publish","format-standard","hentry","category-atera","category-microsoft","category-website"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4967","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4967"}],"version-history":[{"count":1,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4967\/revisions"}],"predecessor-version":[{"id":4968,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4967\/revisions\/4968"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4967"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4967"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4967"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}