{"id":4509,"date":"2022-12-22T10:45:40","date_gmt":"2022-12-22T18:45:40","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=4509"},"modified":"2022-12-22T10:45:42","modified_gmt":"2022-12-22T18:45:42","slug":"how-to-manage-another-persons-email-and-calendar-in-outlook","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=4509","title":{"rendered":"How to Manage Another Person&#8217;s Email and Calendar in Outlook"},"content":{"rendered":"\n<p id=\"bmbacktotop\">There are two ways to work with another person&#8217;s Outlook folders&nbsp;\u2014 sharing folders and entrusting someone to act on your behalf.<\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong>A&nbsp;Microsoft 365 for business or other Exchange-based account is required. For more information, see&nbsp;<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/how-do-i-tell-if-i-have-an-exchange-account-in-outlook-0e2ff2d5-82ed-45f7-9c7e-e0712efc4c43\">What is a Microsoft Exchange Server account?<\/a>.<\/p>\n\n\n\n<p><strong>Folder sharing<\/strong>&nbsp;lets other people access one or more folders. However, it does not include permissions for them to act on your behalf. For example, a person who can access your folders can\u2019t reply to email messages or respond to meeting requests for you.<\/p>\n\n\n\n<p>Using&nbsp;<strong>Delegate Access&nbsp;<\/strong>, you can give someone permission to act on your behalf. For example, you might have an assistant that you want to create and respond to meeting requests for you. Some assistants might also monitor a manager&#8217;s&nbsp;<strong>Inbox<\/strong>&nbsp;and send email on behalf his or her behalf.<\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong>The procedures in this article assume you have granted someone Delegate Access permissions. For more information about delegate access, see&nbsp;<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/allow-someone-else-to-manage-your-mail-and-calendar-41c40c04-3bd1-4d22-963a-28eafec25926\">Allow someone else to manage your mail and calendar<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Add another person&#8217;s mailbox to your profile<\/h2>\n\n\n\n<p>If you frequently work with someone else&#8217;sExchange folders, you probably will want to add the other person&#8217;s Exchange mailbox to your Outlook profile. Doing so will automatically open the other person&#8217;s mailbox every time you open Outlook. The other mailbox appears in the Folder Pane beneath your Exchange mailbox folders.<\/p>\n\n\n\n<p><strong>Note:&nbsp;<\/strong>The person who is sharing a mailbox must grant you&nbsp;<strong>Folder visible<\/strong>&nbsp;permission on the root folder of the Exchange mailbox.<\/p>\n\n\n\n<p><strong>Instructions for granting Folder visible permission<\/strong><\/p>\n\n\n\n<p>As the manager, do the following in Outlook:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Right-click the root folder of the Exchange mailbox, and click&nbsp;<strong>Folder Permissions<\/strong>.<\/li><li>Click the name of the delegate.<\/li><li>Under&nbsp;<strong>Permissions<\/strong>, under&nbsp;<strong>Other<\/strong>, select the<strong>&nbsp;Folder visible<\/strong>&nbsp;check box.<\/li><li>Click&nbsp;<strong>OK<\/strong>.<\/li><\/ol>\n\n\n\n<p>As the delegate, do the following in Outlook:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Click&nbsp;<strong>File<\/strong>&nbsp;&gt;&nbsp;<strong>Account Settings<\/strong>&nbsp;&gt;&nbsp;<strong>Account Settings<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/d546704d-8d68-4538-b385-9b31998ad113.gif\" alt=\"Account Settings in the Backstage view\"><\/li><li>On the&nbsp;<strong>Email<\/strong>&nbsp;tab in the list, click the Exchange account type, click&nbsp;<strong>Change<\/strong>, and then click&nbsp;<strong>More Settings<\/strong>.<\/li><li>On the&nbsp;<strong>Advanced<\/strong>&nbsp;tab, under&nbsp;<strong>Open these additional mailboxes<\/strong>, click&nbsp;<strong>Add<\/strong>, and then enter the mailbox name of the person whose mailbox that you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Open another person&#8217;s folders<\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Click&nbsp;<strong>File<\/strong>&nbsp;&gt;&nbsp;<strong>Open &amp; Export<\/strong>&nbsp;&gt;&nbsp;<strong>Other User&#8217;s Folder<\/strong>.<strong>Tip:&nbsp;<\/strong>To avoid this step in the future, see the instructions on how to add another person&#8217;s mailbox to the Folder Pane in the&nbsp;<a href=\"https:\/\/support.microsoft.com\/en-us\/office\/manage-another-person-s-mail-and-calendar-items-afb79d6b-2967-43b9-a944-a6b953190af5#__add_another_person_s\">Add another person&#8217;s mailbox to your profile<\/a>&nbsp;section of this article.<\/li><li>In the&nbsp;<strong>Name<\/strong>&nbsp;box, enter the name of the person who granted you Sharing or Delegate Access permissions, or click&nbsp;<strong>Name<\/strong>&nbsp;to select from a list.<\/li><li>In the&nbsp;<strong>Folder type<\/strong>&nbsp;list, click the folder that you want to open.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Send or respond to meeting requests on behalf of another person<\/h2>\n\n\n\n<p>To give the delegate sufficient permissions to accept meeting requests for the manager, the manager must do the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Click&nbsp;<strong>File<\/strong>&nbsp;&gt;&nbsp;<strong>Account Settings<\/strong>&nbsp;&gt;&nbsp;<strong>Delegate Access<\/strong>.<\/li><li>Click&nbsp;<strong>Add<\/strong>, then type or select, the delegate\u2019s name, and then click&nbsp;<strong>Add<\/strong>.<\/li><li>Do one of the following:<ul><li>In the&nbsp;<strong>Delegate Permissions<\/strong>&nbsp;dialog box, give the delegate&nbsp;<strong>Editor (can read, create, and change items)&nbsp;<\/strong>permissions in the manager&#8217;s&nbsp;<strong>Calendar<\/strong>&nbsp;folder.<\/li><li>Click&nbsp;<strong>OK<\/strong>&nbsp;to close the&nbsp;<strong>Delegate Permissions<\/strong>&nbsp;dialog box, then select the check box at either&nbsp;<strong>My delegates only, but send a copy of meeting requests and responses to me<\/strong>&nbsp;or&nbsp;<strong>My delegates only<\/strong>.<\/li><\/ul><\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">To respond to meeting requests<\/h3>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Open the other person&#8217;s&nbsp;<strong>Inbox<\/strong>&nbsp;if his or her meeting requests are not sent to you directly.<\/li><li>Open the meeting request.<\/li><li>Click&nbsp;<strong>Accept<\/strong>,&nbsp;<strong>Tentative<\/strong>, or&nbsp;<strong>Decline<\/strong>.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">To send a meeting request<\/h3>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Open the other person&#8217;s calendar.<\/li><li>On the&nbsp;<strong>Home<\/strong>&nbsp;tab, in the&nbsp;<strong>New<\/strong>&nbsp;group, click&nbsp;<strong>New Meeting<\/strong>.<\/li><li>Enter the attendees, subject, location, and start and end times as you ordinarily do.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Create or reply to an email message on behalf of another person<\/h2>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>In&nbsp;<strong>Mail<\/strong>, click&nbsp;<strong>Home<\/strong>&nbsp;&gt;&nbsp;<strong>New Email<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/9d018163-b712-4b1a-ae84-92bdd3ac1976.jpg\" alt=\"New Email command on the ribbon\"><\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>On the&nbsp;<strong>Options<\/strong>&nbsp;tab, in the&nbsp;<strong>Show Fields<\/strong>&nbsp;group, click&nbsp;<strong>From<\/strong>.<\/li><li>In the&nbsp;<strong>From<\/strong>&nbsp;box, type the name of the person on whose behalf you are sending the message.To select the name from a list in the Address Book, click&nbsp;<strong>From<\/strong>.<\/li><li>Add recipients, a subject, and the contents of the message as you typically do.<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">To reply to an email message<\/h3>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>In the other person&#8217;s mailbox, select the message that you want to reply to on behalf of your manager.<\/li><li>Click&nbsp;<strong>Home<\/strong>&nbsp;(If you have opened the message, click&nbsp;<strong>Message<\/strong>), and then click&nbsp;<strong>Reply<\/strong>,&nbsp;<strong>Reply All<\/strong>&nbsp;or&nbsp;<strong>Forward<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/f9db2d60-15a6-4bd2-b52a-0ae395851ad8.png\" alt=\"Respond group on the ribbon\"><\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>On the&nbsp;<strong>Options<\/strong>&nbsp;tab, in the&nbsp;<strong>Show Fields<\/strong>&nbsp;group, click&nbsp;<strong>From<\/strong>.<\/li><li>In the&nbsp;<strong>From<\/strong>&nbsp;box, type your manager&#8217;s name. To select the name from a list in the Address Book, click&nbsp;<strong>From<\/strong>. If you don\u2019t see the&nbsp;<strong>From<\/strong>&nbsp;button and box, click&nbsp;<strong>Options<\/strong>&nbsp;&gt;&nbsp;<strong>From<\/strong>.<\/li><li>Add recipients, a subject, and the contents of the message as you typically do.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Send an email message on behalf of a group<\/h2>\n\n\n\n<p>If you have been assigned Send As permissions for a group in your organization\u2019s Address Book, you can send email and it will appear to be sent from that group.<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>In&nbsp;<strong>Mail<\/strong>, click&nbsp;<strong>Home<\/strong>&nbsp;&gt;&nbsp;<strong>New Email<\/strong>.<img decoding=\"async\" src=\"https:\/\/support.content.office.net\/en-us\/media\/9d018163-b712-4b1a-ae84-92bdd3ac1976.jpg\" alt=\"New Email command on the ribbon\"><\/li><\/ol>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>On the&nbsp;<strong>Options<\/strong>&nbsp;tab, in the&nbsp;<strong>Show Fields<\/strong>&nbsp;group, click&nbsp;<strong>From<\/strong>.<\/li><li>In the&nbsp;<strong>From<\/strong>&nbsp;box, type the name of the group on whose behalf you are sending the message.To select the group from a list in the Address Book, click&nbsp;<strong>From<\/strong>.<\/li><li>Add recipients, a subject, and the contents of the message as you typically do.<\/li><\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Save sent items in another person&#8217;s Sent Items folder<\/h2>\n\n\n\n<p>When email messages and meeting requests are sent by a delegate on behalf of a manager, a copy of each item is saved in the delegate&#8217;s<strong>&nbsp;Sent Items<\/strong>&nbsp;folder.<\/p>\n\n\n\n<p>As an alternative, the manager can grant permissions to his or her&nbsp;<strong>Sent Items<\/strong>&nbsp;folder to the delegate. The delegate can then move or copy the items from his or her own&nbsp;<strong>Sent Items<\/strong>&nbsp;folder to the manager&#8217;s&nbsp;<strong>Sent Items<\/strong>&nbsp;folder.<\/p>\n\n\n\n<p>The manager should do the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>In the Folder Pane, right-click the\u00a0<strong>Sent items<\/strong>\u00a0folder.<\/li><li>Click\u00a0<strong>Properties<\/strong>.<\/li><li>On the\u00a0<strong>Permissions<\/strong>\u00a0tab, click the name of the delegate.<\/li><li>Under\u00a0<strong>Permissions<\/strong>, in the\u00a0<strong>Permission level<\/strong>\u00a0list, click\u00a0<strong>Editor (can read, create, and change items)<\/strong>.<\/li><li>Click\u00a0<strong>OK<\/strong>.If you have added the manager\u2019s mailbox to your profile, the manager&#8217;s\u00a0<strong>Sent Items<\/strong>\u00a0folder appears in the delegate&#8217;s Folder Pane under<strong>\u00a0Mailbox &#8211; manager<\/strong>.<\/li><\/ol>\n\n\n\n<p>Ref: <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/manage-another-person-s-mail-and-calendar-items-afb79d6b-2967-43b9-a944-a6b953190af5\">Manage another person&#8217;s mail and calendar items &#8211; Microsoft Support<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>There are two ways to work with another person&#8217;s Outlook folders&nbsp;\u2014 sharing folders and entrusting someone to act on your behalf. Note:&nbsp;A&nbsp;Microsoft 365 for business or other Exchange-based account is required. For more information, see&nbsp;What is a Microsoft Exchange Server account?. Folder sharing&nbsp;lets other people access one or more folders. However, it does not include <a class=\"read-more\" href=\"https:\/\/SUMMALAI.COM\/?p=4509\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10,18],"tags":[1433,1434],"class_list":["post-4509","post","type-post","status-publish","format-standard","hentry","category-microsoft","category-microsoft-office","tag-manage-another-persons-email-and-calendar-in-outlook","tag-manage-another-persons-email-outlook"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4509"}],"version-history":[{"count":1,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4509\/revisions"}],"predecessor-version":[{"id":4510,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4509\/revisions\/4510"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}