{"id":4417,"date":"2022-11-01T12:38:20","date_gmt":"2022-11-01T19:38:20","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=4417"},"modified":"2022-11-01T12:38:21","modified_gmt":"2022-11-01T19:38:21","slug":"how-to-fix-your-connection-is-not-private-for-the-emails-from-sendgrid","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=4417","title":{"rendered":"How to Fix &#8220;Your connection is not private&#8221; for the Emails from SendGrid"},"content":{"rendered":"\n<p>When SSL Click Tracking is enabled on a user account, this does not enable tracking on any sub-users. Sub-user accounts must enable SSL Click Tracking separately. Additionally, SSL Click Tracking is not enabled on a per-branded link basis. Users must setup a proper SSL configuration for all the branded links you have on a user account. This guide walks through some useful steps necessary when enabling SSL Click Tracking on an account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Create an SSL Certificate<\/strong><\/h3>\n\n\n\n<p>Twilio SendGrid can&#8217;t setup an SSL Certificate for you, but we do have&nbsp;<a href=\"https:\/\/sendgrid.com\/docs\/Classroom\/Build\/Add_Content\/content_delivery_networks.html#-Using-CloudFlare\" target=\"_blank\" rel=\"noreferrer noopener\">documentation<\/a>&nbsp;on 3 major Content Delivery Networks (CDNs). CDNs are a great option for handling security certificates for you, while quickly and easily serving content across multiple mediums. You may also check&nbsp;<a href=\"https:\/\/sendgrid.com\/docs\/ui\/account-and-settings\/custom-ssl-configurations\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>&nbsp;for the steps for a custom SSL configuration.<\/p>\n\n\n\n<p>For details on the actual creation and hosting of a SSL certificate, we recommend users reach out directly to their CDN\/DNS provider. It is also important that the CDN then forwards all traffic on to\u00a0sendgrid.net\u00a0so we can ingest tracking details and resolve links to the correct location.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Point Link Branding domain to SSL certificate<\/strong><\/h3>\n\n\n\n<p>Now that this SSL certificate is created you can now forward traffic to this cert. Just as you pointed the Link Branding CNAMEs:<\/p>\n\n\n\n<p><code>sub.domain.com -&gt; sendgrid.net<\/code><\/p>\n\n\n\n<p>You can edit the DATA portion (sendgrid.net) in the domains DNS to point to the CDN handling your domains SSL certs. Only the\u00a0<strong>first CNAME<\/strong>\u00a0from the branded link needs to point to the CDN you are using.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Let SendGrid Support know you want SSL Click Tracking turned on<\/strong><\/h3>\n\n\n\n<p>Before we can enable SSL Click Tracking, we have to ensure the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The Link Branding is assigned to the user account you are requesting SSL Click Tracking on<\/li><li>The Link Branding is pointing to your CDN, and not pointing at\u00a0sendgrid.net.<\/li><li>The Link Branding domain is terminating in a SSL connection correctly<\/li><\/ul>\n\n\n\n<p>Once SSL Click Tracking is enabled, you can check if SSL is terminating correctly by sending a test through your SendGrid account and including an HTTPS link to see if it resolves correctly. Alternatively, you can test your SSL connection at\u00a0<a href=\"https:\/\/www.ssllabs.com\/ssltest\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.ssllabs.com\/ssltest\/<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Content Delivery Networks<\/h3>\n\n\n\n<p>Content Delivery Networks are a great mechanism that you can use to serve up content very quickly and easily across multiple mediums as well as handle security certificates for you.<\/p>\n\n\n\n<p>We suggest&nbsp;<a href=\"https:\/\/docs.sendgrid.com\/ui\/sending-email\/content-delivery-networks#using-cloudflare\">CloudFlare<\/a>,&nbsp;<a href=\"https:\/\/docs.sendgrid.com\/ui\/sending-email\/content-delivery-networks#using-fastly\">Fastly<\/a>, or&nbsp;<a href=\"https:\/\/docs.sendgrid.com\/ui\/sending-email\/content-delivery-networks#using-keycdn\">KeyCDN<\/a>&nbsp;when using Content Delivery Networks with SendGrid.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"using-cloudflare\"><a href=\"https:\/\/docs.sendgrid.com\/ui\/sending-email\/content-delivery-networks#using-cloudflare\">Using CloudFlare<\/a><\/h2>\n\n\n\n<p>The following instructions assume you already have a CloudFlare account made, using either a&nbsp;<a href=\"https:\/\/developers.cloudflare.com\/dns\/zone-setups\/full-setup\/setup\/\">Full DNS setup<\/a>&nbsp;or a&nbsp;<a href=\"https:\/\/developers.cloudflare.com\/dns\/zone-setups\/partial-setup\/\">CNAME setup<\/a>. You can compare the 2 different setups&nbsp;<a href=\"https:\/\/developers.cloudflare.com\/dns\/zone-setups\/\">here<\/a>. Note that a CNAME setup is only available to Business or Enterprise level CloudFlare plans.<\/p>\n\n\n\n<p>The instructions also assume that you have set up a valid&nbsp;<a href=\"https:\/\/docs.sendgrid.com\/ui\/account-and-settings\/how-to-set-up-link-branding\/\">branded link<\/a>&nbsp;on your account. This step is essential for the following instructions to work.<\/p>\n\n\n\n<p>Begin by logging into your CloudFlare account, and navigating to the DNS settings for your domain.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/twilio-cms-prod.s3.amazonaws.com\/original_images\/cloudflare1.png\" alt=\"CloudFlare DNS Settings\"\/><\/figure>\n\n\n\n<p>Add a new CNAME entry that points your configured branded link domain to sendgrid.net.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/twilio-cms-prod.s3.amazonaws.com\/original_images\/cloudflare2.png\" alt=\"CloudFlare DNS Addition\"\/><\/figure>\n\n\n\n<p>Once the record is created, click on the cloud icon under the Status column to turn it orange and enable HTTP proxy.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/twilio-cms-prod.s3.amazonaws.com\/original_images\/cloudflare3.png\" alt=\"CloudFlare DNS HTTP proxy\"\/><\/figure>\n\n\n\n<p>Next, navigate to the Page Rules settings for your domain. You will need to create a Page Rule for your branded link domain that sets SSL to Full. This is necessary due to how&nbsp;<a href=\"https:\/\/support.cloudflare.com\/hc\/en-us\/articles\/115003011431#526error\">CloudFlare validates the certificate on the origin<\/a>. You can find more information on the different SSL options&nbsp;<a href=\"https:\/\/developers.cloudflare.com\/ssl\/origin-configuration\/ssl-modes\/\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/twilio-cms-prod.s3.amazonaws.com\/original_images\/cloudflare4.png\" alt=\"CloudFlare Page Rules Addition\"\/><\/figure>\n\n\n\n<p>Ensure that the Page Rule is On.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/twilio-cms-prod.s3.amazonaws.com\/original_images\/cloudflare5.png\" alt=\"CloudFlare Page Rules Verification\"\/><\/figure>\n\n\n\n<p>If you are using a CNAME setup, you will also need to change DNS to point to the CloudFlare CNAME you created.<\/p>\n\n\n\n<p>Once all of this is done, you will need to contact&nbsp;<a href=\"https:\/\/support.sendgrid.com\/\">SendGrid support<\/a>&nbsp;and request that SSL click and open tracking be enabled on your account. They will then verify the configuration and enable the setting on your account.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Ref: <a href=\"https:\/\/support.sendgrid.com\/hc\/en-us\/articles\/1260802541709-SSL-Click-Tracking-Steps\">SSL Click Tracking Steps \u2013 SendGrid<\/a><\/p>\n\n\n\n<p>Ref: <a href=\"https:\/\/docs.sendgrid.com\/ui\/sending-email\/content-delivery-networks\">Content Delivery Networks | Twilio (sendgrid.com)<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When SSL Click Tracking is enabled on a user account, this does not enable tracking on any sub-users. Sub-user accounts must enable SSL Click Tracking separately. Additionally, SSL Click Tracking is not enabled on a per-branded link basis. Users must setup a proper SSL configuration for all the branded links you have on a user <a class=\"read-more\" href=\"https:\/\/SUMMALAI.COM\/?p=4417\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[592,497],"tags":[1365,1364],"class_list":["post-4417","post","type-post","status-publish","format-standard","hentry","category-ecommerce","category-solutions","tag-ssl-for-sendgrid","tag-your-connection-is-not-private-sendgrid"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4417"}],"version-history":[{"count":1,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4417\/revisions"}],"predecessor-version":[{"id":4418,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/4417\/revisions\/4418"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4417"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4417"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}