Using the Additional security verification page<\/h2>\n\n\n\n
If your organization provided you with specific steps about how to turn on and manage your two-factor verification, you should follow those instructions first. Otherwise, you can get to your security verification method settings from the Additional security verification page.<\/a><\/p>\n\n\n\n Note: <\/strong>If what you’re seeing on your screen doesn’t match what’s being covered in this article, it means that either your administrator has turned on the Security info (preview) experience or that your organization provides your own custom portal. For more information about the new security info experience, see Security info (preview) overview. For more information about your organization’s custom portal, you must contact your organization’s Help desk.<\/p>\n\n\n\n You can follow this link to open the Additional security verification page<\/a>. You can also get to the Additional security verification<\/strong> page by following these steps:<\/p>\n\n\n\n Note: <\/strong>For information about using the App passwords<\/strong> section of the Additional security verification<\/strong> page, see Manage app passwords for two-factor verification<\/a>. App passwords should be used only for apps that don’t support two-factor verification.<\/p>\n\n\n\n After you sign in to your work or school account with your user name and password, you’ll automatically be presented with your chosen security verification method. Depending on your organization’s requirements, this can be a notification or verification code through an authenticator app, a text message, or a phone call.<\/p>\n\n\n\n If you decide that you want to change the default security verification method you’re using, you can do it from here.<\/p>\n\n\n\n You can add new phone numbers, or update existing numbers, from the Additional security verification<\/strong> page. Microsoft strongly recommends that you add a secondary phone number to help prevent being locked out of your account if your primary phone is lost or stolen, or if you get a new phone and no longer have your original, primary phone number.<\/p>\n\n\n\n You can set up your work or school account on the Microsoft Authenticator app for Android <\/a>or iOS<\/a>.<\/p>\n\n\n\n If you already set up your work or school account in the Microsoft Authenticator app, you don’t need to do it again.<\/p>\n\n\n\n You can delete your account from the Microsoft Authenticator app, and you can delete your device from your work or school account. Typically you delete your device to permanently remove a lost, stolen, or old device from your account, and you delete your account to try to fix some connection issues or to address an account change, such as a new user name.<\/p>\n\n\n\n From the Microsoft Authenticator app, select the Delete <\/strong>button next to the device you want to delete.<\/p>\n\n\n\n Depending on your organization settings, you may see a check box that says “Don’t ask again for n<\/em> days” when you perform two-factor verification on your browser. If you’ve selected this option to stop two-factor verification prompts, and then you lose your device or your device is potentially compromised, you should turn two-factor verification prompts back on to help protect your account. You must turn the prompts on for all of your devices at the same time. Unfortunately, you can’t turn the prompts back on for only a specific device.<\/p>\n\n\n\n From the Additional security verification page<\/a>, select Restore multi-factor authentication on previously trusted devices<\/strong>. The next time you sign in on any device, you’ll be prompted to perform two-factor verification.<\/p>\n\n\n\n Ref: https:\/\/support.microsoft.com\/en-us\/account-billing\/change-your-two-step-verification-method-and-settings-c801d5ad-e0fc-4711-94d5-33ad5d4630f7<\/p>\n","protected":false},"excerpt":{"rendered":" After you set up your security verification methods for your work or school account, you can update any of the related details, including: Default security verification method Security verification method details, like your phone number Authenticator app setup or deleting a device from the authenticator app Using the Additional security verification page If your organization Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[238,239,10,18],"tags":[917,916],"class_list":["post-3689","post","type-post","status-publish","format-standard","hentry","category-cloud","category-azure","category-microsoft","category-microsoft-office","tag-change-two-step-verification","tag-change-your-two-step-verification"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\tTo get to the Additional security verification page<\/h3>\n\n\n\n
![\"My](\"https:\/\/support.content.office.net\/en-us\/media\/d7f0ce13-a031-442c-b064-16c49a3c9b3f.png\")
<\/li><\/ol>\n\n\n\nChange your default security verification method<\/h2>\n\n\n\n
Add or change your phone number<\/h2>\n\n\n\n
To change your phone numbers<\/h3>\n\n\n\n
Add a new account to the Microsoft authenticator app<\/h3>\n\n\n\n
![\"Set](\"https:\/\/support.content.office.net\/en-us\/media\/8f0e98ad-93a9-45aa-a824-7b2baf12b4ba.png\")
<\/li>Delete your account or device from the Microsoft Authenticator app<\/h2>\n\n\n\n
To delete your device from your work or school account<\/h3>\n\n\n\n
To delete your account from the Microsoft Authenticator app<\/h3>\n\n\n\n
Turn on two-factor verification prompts on a trusted device<\/h2>\n\n\n\n
To turn two-factor verification prompts back on for your devices<\/h3>\n\n\n\n