{"id":3032,"date":"2021-02-19T17:05:44","date_gmt":"2021-02-20T01:05:44","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=3032"},"modified":"2021-02-19T17:05:45","modified_gmt":"2021-02-20T01:05:45","slug":"how-to-fix-the-webex-toolbar-is-not-appearing-in-microsoft-outlook","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=3032","title":{"rendered":"How to Fix The WebEx Toolbar is Not Appearing in Microsoft Outlook"},"content":{"rendered":"\n<p><strong>Solution:<\/strong><\/p>\n\n\n\n<p><strong>To resolve the issue:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Ensure you&nbsp;have installed Productivity Tools on your computer. For help with downloading and installing Productivity Tools, see:&nbsp;<a href=\"https:\/\/help.webex.com\/nby4rwy\/Install-and-Set-Up-Webex-Productivity-Tools-for-Windows\" target=\"_blank\" rel=\"noreferrer noopener\">Install and Set Up Webex Productivity Tools for Windows<\/a>.<\/li><li>Enable or activate the Webex Integration Add-in if it is disabled or inactive. To enable or activate the Webex Integration Add-in:<ol><li>Open Microsoft Outlook, click the&nbsp;<strong>File<\/strong>&nbsp;tab, then choose&nbsp;<strong>Options<\/strong>.<\/li><li>Click the&nbsp;<strong>Add-ins<\/strong>&nbsp;button.<\/li><li>Check if the Webex Integration Add-in appears under&nbsp;<em>Inactive Application Add-ins<\/em>&nbsp;or&nbsp;<em>Disabled&nbsp;Application Add-ins<\/em>&nbsp;in the&nbsp;<em>Add-ins<\/em>&nbsp;box, then do one of the following:<ul><li>If it appears under&nbsp;<em>Inactive Application Add-ins<\/em>,&nbsp;select&nbsp;<strong>COM Add-ins<\/strong>&nbsp;from the&nbsp;<em>Manage<\/em>&nbsp;drop-down, then select&nbsp;<strong>Go&#8230;<\/strong><\/li><li>If it appears under&nbsp;<em>Disabled&nbsp;Application Add-ins<\/em>,&nbsp;select&nbsp;<strong>Disabled Items<\/strong>&nbsp;from the&nbsp;<em>Manage<\/em>&nbsp;drop-down, then select&nbsp;<strong>Go&#8230;<\/strong><\/li><\/ul><\/li><li>Do one of the following:<ul><li>If you have selected&nbsp;<strong>COM Add-ins<\/strong>&nbsp;from the&nbsp;<em>Manage<\/em>&nbsp;drop-down, check the Webex Integration box on the&nbsp;<em>COM Add-ins<\/em>&nbsp;window&nbsp;and select&nbsp;<strong>OK<\/strong>.<\/li><li>If you have selected&nbsp;<strong>Disabled Items<\/strong>&nbsp;from the&nbsp;<em>Manage<\/em>&nbsp;drop-down, highlight the&nbsp;<strong>Webex Integration<\/strong>&nbsp;entry on the&nbsp;<em>Disabled Items<\/em>&nbsp;window and click&nbsp;<strong>Enable<\/strong>.<\/li><\/ul><\/li><li>Exit and restart Outlook.<\/li><\/ol><\/li><\/ol>\n\n\n\n<p>Note: If&nbsp;Webex Integration does not appear under&nbsp;<em>Inactive Application Add-ins<\/em>&nbsp;or&nbsp;<em>Disabled&nbsp;Application Add-ins<\/em>, refer to the alternate fix below.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\"><li>Try uninstalling and re-installing the Cisco Webex Productivity Tools App, then restart Outlook.<\/li><\/ol>\n\n\n\n<p>Read More<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Webex Integration to Microsoft Outlook for Windows Introduction<\/h3>\n\n\n\n<p>Learn how to configure the Webex integration to Microsoft Outlook using Cisco Webex Productivity Tools on your PC. Once you have installed the Webex integration to Outlook, you can join and schedule meetings, change your preferences, and more.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/help.webex.com\/en-us\/nh9e7ss\/Webex-Integration-to-Microsoft-Outlook-for-Windows-Introduction#reference_F6FD9513329031F7719384EFC36AFBBA\">Webex Integration to Microsoft Outlook for Windows<\/a><\/li><li><a href=\"https:\/\/help.webex.com\/en-us\/nh9e7ss\/Webex-Integration-to-Microsoft-Outlook-for-Windows-Introduction#reference_6B3BA92EF92A8BAC7B6A8BECA67FDBDA\">Webex Integration to Outlook Toolbar Options<\/a><\/li><li><a href=\"https:\/\/help.webex.com\/en-us\/nh9e7ss\/Webex-Integration-to-Microsoft-Outlook-for-Windows-Introduction#reference_BF1B31C91AC7F04C0C4088067E3E5358\">Webex Productivity Tools Panel<\/a><\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ariaid-title1\">Webex&nbsp;Integration to Microsoft Outlook for Windows<\/h3>\n\n\n\n<p id=\"reference_F6FD9513329031F7719384EFC36AFBBA__ID-2520-00000064\">Webex&nbsp;integration to Microsoft Outlook is part of&nbsp;Webex&nbsp;Productivity Tools.&nbsp;Webex&nbsp;integration to Outlook for Windows gives you an easy way to schedule or start&nbsp;Webex&nbsp;meetings using Outlook.<\/p>\n\n\n\n<p id=\"reference_F6FD9513329031F7719384EFC36AFBBA__ID-2520-00000068\">Your site administrator may have installed&nbsp;Webex&nbsp;Productivity Tools for you. If not, you can download it from your&nbsp;Webex&nbsp;site. See&nbsp;<a href=\"https:\/\/collaborationhelp.cisco.com\/article\/en-us\/nby4rwy\" target=\"_blank\" rel=\"noreferrer noopener\">Install and Set Up Webex Productivity Tools for Windows<\/a>.<\/p>\n\n\n\n<p id=\"reference_F6FD9513329031F7719384EFC36AFBBA__ID-2520-00000075\">Meeting invitees don&#8217;t need to use Outlook to join the meeting, and only need a&nbsp;Webex&nbsp;account if the meeting is restricted to&nbsp;Webex&nbsp;users on your site.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ariaid-title2\">Webex&nbsp;Integration to Outlook Toolbar Options<\/h3>\n\n\n\n<p>The&nbsp;Webex&nbsp;integration to Microsoft Outlook adds a button and a drop-down list to the Home ribbon in Outlook. Most of the options are self-explanatory, but there are a few under&nbsp;<strong>Schedule Meeting<\/strong>&nbsp;&gt;&nbsp;<strong>More<\/strong>, that might need a bit of an explanation.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Meeting Templates<\/strong>\u2014Lets you view templates that you or your site administrator saved on your&nbsp;Webex&nbsp;site. The templates contain meeting settings. You can select the template that meets your needs. Meeting templates are available only if site administration settings allow hosts to use templates for Outlook.<\/li><li><strong>Set Scheduling Permission<\/strong>\u2014Opens the&nbsp;<strong>My Webex &gt; Scheduling Options<\/strong>&nbsp;page on your&nbsp;Webex&nbsp;site on which you can assign a delegate to schedule or edit meetings on your behalf.<\/li><li><strong>Start Personal Conference Meeting<\/strong>\u2014Lets you Start Personal Conference Meeting. If you don&#8217;t have a Personal Conference number it takes you to the Webex site where you can generate a the Personal Conference number by adding the Host access code and Attendee access code.<\/li><li><strong>Go to Webex Site<\/strong>\u2014Takes you to the Webex site where you can start, join, or schedule a meeting and can see all your Webex site controls in one place.<\/li><li><strong>Help<\/strong>\u2014Takes you to the help documentation for&nbsp;<a href=\"https:\/\/help.webex.com\/1h3jqab\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cisco Webex Productivity Tools<\/a>.<\/li><li><strong>Check for Updates&nbsp;<\/strong>\u2014Checks if you have the latest version of Productivity Tools, and there is a new version available, allows you to download it.<\/li><li><strong>Sign Out<\/strong>\u2014Signs you out of Productivity Tools.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"ariaid-title3\">Webex&nbsp;Productivity Tools Panel<\/h3>\n\n\n\n<p>The Productivity Tools panel makes it easy to start and manage your meetings. To open the Productivity Tools Panel Select the Productivity Tools icon from the Windows taskbar, Start menu, or desktop.<\/p>\n\n\n\n<p>The Productivity Tools panel or some of the Productivity Tools options may not be available, depending on your site settings.<\/p>\n\n\n\n<p>Here are a few things you can do with the Productivity Tools Panel:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Search for a meeting: Select the&nbsp;<strong>Search<\/strong>&nbsp;icon to open a search window where you can enter a name, email address, meeting number, keyword, or meeting title to search for a meeting.<\/li><li>Schedule a meeting: Select the&nbsp;<strong>Schedule<\/strong>&nbsp;icon to open the Microsoft Outlook Meeting window and schedule a&nbsp;Webex, Personal Room, or Personal Conference meeting.<\/li><li>Start a meeting: Select&nbsp;<strong>Start Meeting<\/strong>&nbsp;to start an instant meeting. By default, instant meetings are held in your Personal Room.<\/li><li>View your&nbsp;<strong>My Meetings<\/strong>&nbsp;list: Select more to view your upcoming meetings for the day. From the My Meeting list you can do the following:<\/li><\/ul>\n\n\n\n<p>Ref: <\/p>\n\n\n\n<p><a href=\"https:\/\/help.webex.com\/en-us\/WBX000027087\/The-Webex-Toolbar-is-Not-Appearing-in-Microsoft-Outlook-2016\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/help.webex.com\/en-us\/WBX000027087\/The-Webex-Toolbar-is-Not-Appearing-in-Microsoft-Outlook-2016<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/help.webex.com\/en-us\/WBX000027087\/The-Webex-Toolbar-is-Not-Appearing-in-Microsoft-Outlook-2016\">https:\/\/help.webex.com\/en-us\/WBX000027087\/The-Webex-Toolbar-is-Not-Appearing-in-Microsoft-Outlook-2016<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Solution: To resolve the issue: Ensure you&nbsp;have installed Productivity Tools on your computer. For help with downloading and installing Productivity Tools, see:&nbsp;Install and Set Up Webex Productivity Tools for Windows. Enable or activate the Webex Integration Add-in if it is disabled or inactive. To enable or activate the Webex Integration Add-in: Open Microsoft Outlook, click <a class=\"read-more\" href=\"https:\/\/SUMMALAI.COM\/?p=3032\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10,18],"tags":[599,598,600],"class_list":["post-3032","post","type-post","status-publish","format-standard","hentry","category-microsoft","category-microsoft-office","tag-webex-toolbar","tag-webex-toolbar-is-not-appearing","tag-webex-toolbar-outllok"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/3032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3032"}],"version-history":[{"count":1,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/3032\/revisions"}],"predecessor-version":[{"id":3033,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/3032\/revisions\/3033"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3032"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3032"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3032"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}