{"id":1530,"date":"2020-07-02T14:31:09","date_gmt":"2020-07-02T21:31:09","guid":{"rendered":"https:\/\/SUMMALAI.COM\/?p=1530"},"modified":"2020-07-02T14:31:09","modified_gmt":"2020-07-02T21:31:09","slug":"how-to-fix-intel-optane-memory-pinning-on-windows-10","status":"publish","type":"post","link":"https:\/\/SUMMALAI.COM\/?p=1530","title":{"rendered":"How to fix “Intel Optane Memory Pinning …” on Windows 10"},"content":{"rendered":"\n

How to Resolve Intel\u00ae Optane\u2122 Memory Pinning Error: ‘Unable to load DLL \u2018iaStorAfsServiceApi.dll” Encountered<\/strong><\/p>\n\n\n\n

Original: https:\/\/www.intel.com\/content\/www\/us\/en\/support\/articles\/000056299\/memory-and-storage.html<\/a><\/p>\n\n\n\n

Validated. This solution has been verified by our customers to fix the issue with these environment variables<\/a><\/p>\n\n\n\n

Knowledge<\/p>\n\n\n\n

Content TypeError Messages<\/p>\n\n\n\n

Article ID000056299<\/p>\n\n\n\n

Last Reviewed06\/24\/2020What are you seeing?<\/strong><\/p>\n\n\n\n

After a Windows\u00ae 10 update, the following error message appears randomly during use of the system.  On some systems this may also be presented as error code 0x8007007E.<\/p>\n\n\n\n

\"\"\/<\/figure>\n\n\n\n

Environment:<\/strong><\/p>\n\n\n\n

Windows 10 Operating Systems <\/p>\n\n\n\n

Intel\u00ae Rapid Storage Technology (Intel\u00ae RST) driver version between 17.5.x and 17.8.x<\/p>\n\n\n\n

Root cause<\/strong>
Starting with the 17.5.0.1017 Intel RST driver, the way the Intel\u00ae Optane\u2122 memory pinning components are installed was modified. If at some point the driver was upgraded from an older driver (for example 16.8.x) to a version between 17.5.x and 17.8.x, the OS update may try to reapply the removed installation files from the earlier versions. Due to a compatibility issue, an error message may appear.<\/p>\n\n\n\n

A system with factory installed (fresh OS installation) of Intel RST drivers between 17.5.x and 17.8.x are not affected by this issue.
How to fix it:<\/strong><\/p>\n\n\n\n

To resolve the issue and prevent it from occurring after a future OS update, please download and Install the Intel\u00ae Rapid Storage Technology (Intel\u00ae RST) driver version 17.9.1.1009 or greater here<\/a>. <\/p>\n\n\n\n

If unable to update to the latest 17.9.1.1009 or greater driver, see below steps for an alternative solution:<\/p>\n\n\n\n

First, refresh the current driver package installed by repairing the Intel\u00ae Optane\u2122 memory pinning extensions:<\/p>\n\n\n\n

  1. Open Programs and Features<\/strong> (Press Windows key \"\" + r), type \u2018appwiz.cpl\u2019 and click OK<\/strong>.<\/li>
  2. Locate and highlight Intel Optane Pinning Explorer Extensions<\/strong>.<\/li>
  3. Click Repair<\/strong>.<\/li><\/ol>\n\n\n\n
    \"\"\/<\/figure>\n\n\n\n

    Second, remove the old pinning package so that the error does not reappear after the next OS update:<\/p>\n\n\n\n

    1. Open Device Manager<\/strong> (Press Windows key \"\" + x).\"\"<\/li>
    2. Expand the Software components<\/strong> field.<\/li>
    3. Right-click the Intel\u00ae Pinning Shell Extensions<\/strong> field and select Uninstall Device<\/strong>.\"\"<\/li>
    4. Check the box that states Delete the driver software for this device.<\/strong> and click Uninstall<\/strong>.\"\"<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"

      How to Resolve Intel\u00ae Optane\u2122 Memory Pinning Error: ‘Unable to load DLL \u2018iaStorAfsServiceApi.dll” Encountered Original: https:\/\/www.intel.com\/content\/www\/us\/en\/support\/articles\/000056299\/memory-and-storage.html Validated. This solution has been verified by our customers to fix the issue with these environment variables Knowledge Content TypeError Messages Article ID000056299 Last Reviewed06\/24\/2020What are you seeing? After a Windows\u00ae 10 update, the following error message appears randomly Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10,14],"tags":[196,195],"class_list":["post-1530","post","type-post","status-publish","format-standard","hentry","category-microsoft","category-windows-7-8-10","tag-intel-optane","tag-memory-pinning"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/1530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1530"}],"version-history":[{"count":0,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=\/wp\/v2\/posts\/1530\/revisions"}],"wp:attachment":[{"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/SUMMALAI.COM\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}