How to Fix HxTsr.exe Error on Windows 10

What is hxTsr.exe?

HxTsr.exe stands for Hidden Executable To Synch Remote Servers. It’s an authentic system process/file found in Microsoft Office applications that run in Windows operating systems. Its purpose is to facilitate Microsoft office communication between version 2013 or 2016 on a user’s computer and Microsoft’s server.

Since hxtsr.exe processes mostly invade path-based operation identification rules, it is quite likely that it will be flagged as a malicious file by some anti-malware firewalls or software. Based on user reports, Norton Security anti-malware is one of the tools that tend to pick up this file as a malicious application. 

Based on the experiences of some users, their malware protection programs warn that the file HxTsr.exe needs permission to access their devices via an internet connection. The HxTsr.exe file does not come with the files in your operating system. So, your anti-malware may think that it is a harmful program. 

Generally, when this happens, users have nothing to worry about because it is improbable that your system has been invaded by a malicious tool. 

hxtsr.exe Application Error

HxTsr.exe error messages often occur during program startup, computer startup or while trying to use a specific function in your program such as printing.

Following are the common error messages which can occur more often:

  • Hxtsr.exe Application Error.
  • Hxtsr.exe is not a valid Win32 application.
  • Hxtsr.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
  • Cannot find Hxtsr.exe
  • Hxtsr.exe has not found.
  • Error starting program HxTsr.exe.
  • Faulting application path: Hxtsr.exe.

These EXE error messages can appear during program installation, while this exe related software program is running during windows installation or startup and shutdown.

Solution # 1 To hxtsr Error 

This fix is based on the Microsoft Safety Scanner which can be used to check if the “hxtsr.exe” file is an original or a malware file.

  1. Go to Microsoft’s official website and download the Microsoft Safety Scanner. It is important to download the correct version that is suitable for your computer.
  2. After downloading, run the installer.
  3. Wait for the whole installation process to complete.
  4. Upon a successful installation, simply run the tool to start scanning. The scanner will warn you if a threat will be detected.
  5. If there is a malware found, it should be removed from your computer immediately.

Solution # 2 

Another option is to run Windows System File Checker to scan and fix any corrupted files on your system.
The file checker will replace the corrupted hxtsr.exe file with a new one that is fully function. To do that, you must follow through these instructions:

  1. Click the start button.
  2. Type ‘Command’ in the search box then hold Ctrl + Shift together and press Enter.
  3. Once the permission dialog box appears, click Yes.
  4. Type sfc/scannow in the command line window then press Enter.
  5. The tool will now begin scanning your system for any corrupted files.
  6. Just follow the on-screen commands and wait for the process to be finished.
  7. After the scan is finished, check to see if the problem has been resolved.

These fixes are great in help, but the user must clean their computer regularly and check for any unusual files or activity on the system.

Solution # 3

Reinstall any versions of Office, restart the computer and then install Office again.

Ref: https://errorcodeguru.com/hxtsr-exe/